Trees-Online will only deliver to physical addresses, not to PO Boxes or incomplete addresses. Therefore, it is necessary to include a full postcode or else the consignment may not arrive and Trees-Online cannot be responsible for incorrect addresses. Incorrect postcodes can cause more delays than omitting the postcode completely. It will also be necessary to provide details of where to place items if you should be out and Trees-Online cannot be responsible for any loss of items if they are lost after following your instructions.
Every effort will be made to make deliveries when requested and prevent delivery requests for such dates such as public holidays, Trees-Online cannot be held responsible for delayed deliveries due to factors such as public holidays and/or postal strikes and factors within and beyond our control and we will try to deliver either before or after dates requested or as soon as is realistically possible.