Delivery can be up to 15 working days but is usually around 5, the busier (Spring and Autumn) and less caffeinated we are, the closer to 15 working days. A large variable are the couriers. We pay for a 24 hour service but as they frequently remind us, they never said which 24 hours.
You do not need to be at home for your order to be delivered.
SPECIFIC TREE REQUIREMENTS
Should you have specific tree requirements or questions you are welcome to email us here for an answer from the tree consultant.
Some Questions We Had Trouble With
Some questions have been difficult to answer such as "are weeping willow trees safe for primary school children to be around?". We answered "generally yes so long as they have not watched "The Wicker Man" and have access to matches.
Others have included the following:
We want a cheap solution to my neighbours ugly fence, what do you suggest?.... "Close one eye when walking down the garden path, close the opposite one when walking back up".
We want trees that block out noise, what do you have?..... "Any twig thick enough jammed into your ears will block noise".
Your webpage says tree delivery is in August, can we have one earlier? ....."Sure, is July 53rd good for you?"
I would like a practical tree present for elderly Nan.....We suggest something low growing, they are much easier to climb.
I have heard that talking to trees helps them grow, is this true...."It sure is. Ask them to speak up if they mind you applying a general tree fertilizer. No answer constitutes consent.